We sincerely apologize for any concern and inconvenience this may have caused to our users.
On April 29, 2026, Musia identified an attack by an unauthorized third party. Although the exact scope is still under review, we are providing this notice because we cannot rule out the possibility that personal data may have been affected.
The potentially affected personal data includes email address, nickname, and password stored in a one-way encrypted form.
After becoming aware of the incident, we immediately blocked the suspected access path and took additional database security and remediation measures.
To help prevent secondary damage, users who log in with an email and password are advised to change their Musia password. If you use the same or a similar password on other websites, please change those passwords as well.
Password reset: https://musia.ai/en/lost-password/
Please be cautious of emails, text messages, messenger messages, websites, or other communications that ask for your password, verification code, or payment information.
If you receive suspicious communications or have any questions, please contact us at the dedicated inquiry address below.
Email: support@musia.ai
We sincerely apologize again for the concern and inconvenience caused.
Musia